Privacy Policy
How we collect, use, and protect your personal and medical information.
Last Updated: April 16, 2026
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our platform.
Section 01
Introduction
Medifit is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy applies to all users of our website and services.
This policy covers users who register, complete medical questionnaires, or interact with our platform via email, SMS, or other digital channels.
Our Services are designed for weight management programs, delivered in coordination with licensed healthcare professionals and pharmacy partners, where applicable.
Section 02
Information We Collect
We may collect the following types of information:
Personal Information
• Full name
• Email & Phone
• Address
• Date of birth
• Gender
Health & Medical
• Height and weight
• Medical history
• Current medications
• Lifestyle goals
• Screening responses
Technical Data
• IP address
• Device type
• Cookies
• Usage behavior
Payment Info
• Billing details
• Transaction logs
• Secure processing tokens
🔒 We do not store full credit card details. Payments are securely processed through third-party payment providers.
Section 03
How We Collect Information
Directly from you when you fill forms or register
Automatically through cookies and analytics tools
From third-party service providers (e.g., labs, pharmacies)
Section 04
How We Use Your Information
Your information helps us deliver safe, personalized care:
Assess eligibility for programs
Personalize treatment plans
Connect with clinicians
Coordinate prescriptions
Process payments
Provide support
Improve experience
Service communications
Section 05
How We Share Information
We may share your information with licensed medical professionals, pharmacies, payment processors, and service providers — only to the extent needed to deliver our services.
We do not sell your personal health information — ever.
Section 06
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information including encryption, secure servers, and access controls.
However, no method of transmission over the internet is 100% secure. You use the platform at your own risk. We encourage you to use strong passwords and protect your credentials.
We may update this policy periodically. Significant changes will be communicated via email or platform notification.